At Cakebites, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

By using the Cakebites website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Your name
• Mobile number
• Email address
• Delivery address
• Billing information
• Order details and purchase history
• Payment-related information
• Information you provide when contacting our customer support
• Website usage and technical information such as IP address, browser type, and device information

We only collect information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm and communicate order details
• Contact you regarding your order
• Provide customer support
• Process payments through our payment service providers
• Improve our products, services, and website
• Manage refunds, cancellations, and complaints
• Send important service-related notifications
• Prevent fraudulent or unauthorized transactions
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Cakebites does not intentionally store your complete credit card, debit card, UPI, or other sensitive payment credentials on its own servers. Payment information may be securely processed by the relevant payment service provider according to its privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Keep you signed in
• Remember items in your shopping cart
• Understand how customers use our website
• Improve website performance
• Provide a better shopping experience

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

Cakebites does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to provide our services, including:

• Payment service providers
• Delivery partners
• Website and hosting service providers
• Technology and communication service providers
• Government authorities or legal bodies when required by law

We only share information that is reasonably necessary for the relevant purpose.

6. Order and Delivery Information

To successfully deliver your order, we may share necessary information such as your name, mobile number, and delivery address with our delivery personnel or delivery partners.

Cakebites currently provides delivery services in the Jalgaon area.

7. Marketing Communications

With your consent, we may contact you about new products, offers, promotions, or special deals.

You can request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.

Please note that you may still receive essential communications related to your orders or account.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

When information is no longer required, we may securely delete or anonymize it.

10. Third-Party Links

Our website may contain links to third-party websites or services.

Cakebites is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

11. Children's Privacy

Our website is not specifically intended for children.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Withdraw consent where applicable
• Opt out of promotional communications
• Raise a concern regarding how your information is handled

To make a privacy-related request, please contact Cakebites using the contact information available on our website.

13. Changes to This Privacy Policy

Cakebites may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable laws.

Any updated version will be published on this page with a revised Last Updated date.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us through the contact details provided on the Cakebites website.

Cakebites
Delivery Area: Jalgaon, Maharashtra, India